PRIVACY POLICY

FORMÉ MOVEMENT – PRIVACY POLICY (AUSTRALIA)

Last Updated: 02/12/25

FORMÉ Movement (“we,” “us,” “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website, join our platform, sign up for challenges, or interact with our services.

By using our website or providing your personal information, you agree to this Privacy Policy.

1. What Personal Information We Collect

We may collect the following types of personal information:

1.1 Information You Provide Directly

  • Name

  • Email address

  • Payment information (processed securely via third-party gateways)

  • Account login details

  • Responses to forms, surveys, waivers, or sign-up pages

  • Communications with us (email, social media, messages)

1.2 Automatically Collected Information

  • IP address

  • Device type

  • Browser type

  • Pages visited

  • Time spent on the site

  • Cookies and tracking data

1.3 Sensitive Information

We do not require or ask for sensitive health information.
If you voluntarily disclose health details (e.g., injury notes), you consent to us storing it.

2. How We Use Your Information

We use your personal information to:

  • Provide access to classes, memberships, and online content

  • Process payments and manage subscriptions

  • Send updates, challenges, launch information, and service announcements

  • Communicate with you (including responding to enquiries)

  • Improve our website, content, and user experience

  • Deliver marketing, promotions, and giveaways (only if you consented)

  • Manage your account and customer support

  • Meet legal and regulatory requirements

We will never sell your personal information.

3. Email Marketing & Communications

By subscribing to our mailing list or joining the platform, you consent to receiving:

  • Launch updates

  • New class announcements

  • Program information

  • Challenges and events

  • Exclusive offers and discounts

You may unsubscribe from any email at any time using the “unsubscribe” link.

4. Payment Information

We do not store full payment details.
All transactions are securely processed by trusted third-party providers such as:

  • Stripe

  • PayPal

  • Square

  • Momence

These providers follow industry security standards (PCI-DSS).

5. Disclosure of Personal Information

We may share your information with trusted service providers who assist in delivering our services, including:

  • Website hosting platforms (e.g., Squarespace, Momence)

  • Payment processors

  • Email marketing platforms

  • Analytics tools

  • Membership and content delivery platforms

These providers may access your information only to perform their services and must comply with privacy laws.

We may also disclose information if required by law, such as in response to a court order or regulatory request.

We do not share personal information overseas unless required for third-party services storing data internationally.

6. Data Storage & Security

We take reasonable steps to protect your personal information from:

  • Misuse

  • Loss

  • Unauthorised access

  • Alteration

  • Disclosure

This includes secure servers, encryption protocols, restricted access, and regular system monitoring.

However, no online system is completely secure, and you acknowledge that you share data at your own risk.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance

  • Analyse traffic and behaviour

  • Personalise user experience

  • Assist with login and account functionality

You can disable cookies in your browser settings, but some features may not function correctly.

8. Accessing & Updating Your Information

You have the right to:

  • Access the personal information we hold about you

  • Request corrections to inaccurate information

  • Request deletion where appropriate (subject to legal requirements)

To make a request, contact us at the email below.

9. Links to External Websites

Our platform may contain links to external sites.
We are not responsible for the privacy practices of these websites and encourage you to review their policies.

10. Children’s Privacy

FORMÉ Movement does not knowingly collect information from individuals under 18 years old without parental consent.
If we become aware that a minor has provided information without consent, we will delete it.

11. Changes to This Privacy Policy

We may update this policy from time to time.
Changes will be posted on this page with a revised “Last Updated” date.
Continued use of our services implies acceptance of any updates.

12. Contact Us

For privacy enquiries, access requests, corrections, or complaints, please contact us:

formeemovement@gmail.com

We aim to respond within 7 business days.